Towels are included in the private bedrooms. They are charged an extra EUR 3,5 per person per stay in dormitories.

Minors

We don’t accept reservation from minors under 16 travelling alone.

Minor from 16 to 18 must show an signed authorization from their parents + copy of parents ID.

ID

A valid ID (Passport, ID Card, Driving Licence) will be requested at check-in.

Accessibility

Common areas and all kind of room (Dorm or private room) in the hostel are wheelchair accessible.

Hostel rules

Hostel rules are available in hostel common areas.

In case of extension of your stay, thank you to inform the reception at the latest at 11H the day of initial check-out. In case of late extension, a fee will be applied for housekeeping. (5 € all taxes included).

Smoking in the rooms is prohibited, any cost to deodorize will be charged to the customer (100€ per private room or 100€ per person in dorms).

Dispute Resolution/Problems

These kind of request will be treated by the Hostel manager (bonjour@awayhostel.com)

IMPORTANT INFORMATION REGARDING GROUP CANCELLATION POLICY : If you book more than 8 beds through our booking engine, our group cancellation/modification policy applies. It means that if you cancel your reservation within 2 weeks prior your checkin date, the entire stay is due.

In case of extension of your stay, thank you to inform the reception at the latest at 11H the day of initial check-out. In case of late extension, a fee will be applied for housekeeping. (5 € all taxes included).

При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

Гости младше 18 лет могут пройти регистрацию заезда только в сопровождении родителя или официального опекуна.